SHIPPING
How much is the shipping?
Product shipping costs are calculated at checkout and are estimated by the weight and location that it is being sent to.
Orders are typically processed within 48-hours of receipt during normal business hours. Please note that purchases are subject to bank authorization prior to processing.
Shipping within the United States
We ship to locations in the United States, U.S. Territories, P.O. Boxes, and APO/FPO Addresses. Orders being sent to P.O. Boxes, APO/FPO addresses, Alaska, or Hawaii must be shipped via the United States Postal Service ground shipping and cannot be shipped via express shipping.
For questions, please reach out to embrase.customers@gmail.com
Can I use multiple promo codes at checkout?
You can only use one promo code at checkout.
Do you charge sales tax?
Yes, we are required by law to collect state sales tax.
What forms of payment do you accept?
We accept Visa, Mastercard, Discover, American Express, PayPal, Apple Pay, Shop Pay, Google Pay, and Afterpay. Unfortunately, we cannot accept CODs, personal checks, money orders, layaway, or credit cards with billing address outside the United States.
Why was my order canceled?
Occasionally, orders or parts of an order are cancelled by our system for various reasons. Your item(s) may not be available, or there may be an issue in processing your shipping, billing or payment information. If your order is cancelled, you will receive an email notice alerting you to the cancellation. You will not be billed for any cancelled items, however please allow several business days for the refund to process. If you are interested in placing a new order or if you have questions about a cancelled order, please contact us.
Please note: All purchases are subject to bank authorization prior to processing. Only authorized purchases may be processed and shipped.
What is your return policy?
RETURNS
At Embraśe, we are committed to making products that are proven to work and we want you to be completely satisfied with your purchase. Although we do not offer returns, we do want to make things right. Please email embrase.customers@gmail.com so we can help resolve any issues you have.
We are only able to assist with orders placed on Embraseshop.com We do not accept returns from APO/FPO addresses.